SUMMIT 2019 RECAP | July 2019

It's been a busy summer for the board, staff and members as we prepared to travel to our nation's capital for Summit 2019. Now that Summit is over, we're back home, unpacked and ready to get "back to reality."  We know you have your own highlight reel, but we'd like to share ours with you and hope to see you next year in Orlando!

Thursday, July 18, 2019

Registration - Early Deep Dive Sessions - Networking & much more!

IAAP Leadership and Staff Meet & Greet

We hope you had the chance to stop by and say hello to an IAAP Board member, IAAP Foundation Board member, Regional Director or HQ staff member! For those who stopped by, it was GREAT to see you! For those we didn't get a chance to see - we'll be looking for you next year!

Connections & Cocktails

Opening Celebration! Members were invited to join fellow attendees for this celebration! This C&C was held in Marketplace for the first time this year and gave attendees another opportunity to meet and network with vendors - and get free stuff!

Friday, July 19, 2019

Opening General Session

We had 40 countries represented in the Parade of Nations!

2018 - 19 Chair, Nora Onishi, CAP, MEP, OM, PM addressed the attendees, sharing her story and 'ohana (family) and how we all interact and impact each other. She spoke about the importance of W.O.W - the world of we, where everyone thinks, feels, executes and behaves with the ‘we’ in mind. ”The principles of ‘we’ produce open, transparent communication, drive collaboration, cultivate innovation, develop strategic foresight, manifest themselves in inclusion and embrace diversity.” Nora spoke of the board and their language of we, spoken by collaborating with other like-minded associations, confident that combining resources and exchanging best practices will catapult IAAP to a level of excellence that will elevate the visibility and value of the profession. This increased IAAP's footprint in the global community. We worked on leadership profiles, franchising our brand, and identifying and measuring Key Performance Indicators and deliverables for every leadership level from the CEO to the board and to regional and branch directors. “We have been building momentum around the world - momentum in leadership, momentum for IAAP and momentum for the administrative profession. Let's continue building this momentum, always mindful that we lead up, we lead together, and we are one 'ohana - we are IAAP.”

We honored the previous leaders in attendance:  Dawn Becker, 2017-18 President & Chair; Kristi Rotvold, 2016-17 Chair; Karlena Rannals, 2012-13 President; Tamra Goodall, 2011-12 President; Sandra P. Chandler, 2006-07 President; Jo A. Peay, 2004-05 President; Shelia Brownfield, 2003-04 President; Ollie Jo Bozeman, 2002-03 President and Frances B. Jakes, 1975-76 President.  We celebrated two of these past leaders for their attendance at our annual conference:  This was Sandy's 30th consecutive year and Frances' 56th consecutive year!  AWESOME! If you haven't had a chance to meet these past leaders, please plan to do so next year, they are an amazing group!

Nora left us with this final thought:  "I am living proof that our association - our IAAP 'ohana - provides opportunities for each of you to achieve what you desire and strive for. Be courageous - don’t be afraid to meet and discover the best and truest version of yourself. If you need a helping hand, reach out and your IAAP 'ohana will be there with open arms. We - you and I - are IAAP; we live, breathe and embody IAAP's missions, values and future. We lead up, we lead together, and we are one 'ohana!"

Laura Schwartz, Speaker, Author and Commentator was our first Keynote Speaker. If you missed it, you missed a lot and should check her out online! I will leave you with this final thought to ponder "It's Showtime!" To learn the meaning behind this saying, pick up a copy of Laura's book - Eat, Drink & Succeed!

Networking Lunch & Town Hall

After attendees enjoyed lunch and networking with their table mates, the IAAP board, the Foundation Chair and IAAP CEO Veronica Cochran opened the floor for questions, comments and conversation.

IMA Chair, Chantal Sneijkers, addressed the attendees to describe what their association offers our counterparts in Europe and stated how happy they are to once again be partnering with IAAP. We have so much to gain from partnering with each other - to benefit our profession! We are looking forward to a bright future!

Veronica provided a welcome, discussed some of the projects the board and staff are working on - the continued work on our Certified Administrative Professional credential through the Certification Administration Committee and the global partnerships we are building. The rest of the event was responding to questions and comments from the floor.

If you haven’t already participated in our current engagement survey, it’s not too late – click here.

Marketplace & Education all afternoon!

Saturday, July 20, 2019

Education all day!

Connections & Cocktails

All dressed up and looking awesome! What an awesome opportunity to meet up with friends and enjoy a cocktail before heading into dinner and dancing!

Closing Celebration:  Dinner & Party

This event is all about celebrating! Is there a better way to get the party started than by presenting very special awards? Chair Onishi presented the IAAP Achievement Award along with two brand new awards, the Employer Award and the Partnership Award. The winners were: 

Employer Award:  Given to an employer who has developed and demonstrated a workplace culture that supports and maximizes the full potential of their administrative professionals. The inaugural award winner is Lee Health headquartered in Fort Myers, FL.

Partnership Award:  Given to an administrative professional and the executive they support, who as a team, exemplify strategic alignment and shared accountability. The inaugural winners exceeded all the criteria of this award - Kendra Adams, CAP, OM, Executive Assistant and her executive, Tammira Philippe, CFA, President and CEO.

Achievement Award:  Given to an administrative professional who demonstrates excellence in their workplace, in IAAP and in the community. This year's recipient, Sharon Taylor, CAP, PM, embodies what this award is all about. She is the sixth winner of this prestigious award.

The IAAP Foundation also presented an award during this event, their Philanthropist of the Year Award. This year's recipient, Joyce Hawkins, has been a supporter of the IAAP Foundation since its inception. She is a leader in philanthropy and a true example of what it means to be a giver – of time and treasure.

Congratulations to all the award winners!

One final presentation to Chair Onishi, presented by Chair-Elect Juanita Mort, was the traditional presentation of the gavel and accomplishments plaque. Three of the accomplishments the board wanted to highlight while presenting the plaque were:  Nora led the first Virtual Town Hall Meeting with IAAP Branch and Region Directors during the spring board meeting in San Diego, CA; Nora, along with her husband Roy, created the first endowment for the IAAP Foundation. This endowment provides scholarships for admins, with preference given to those living in Hawaii. This generous gift will leave a lasting legacy of the love and passion the Onishi’s have for our association; and Nora represented IAAP at four international events:  The World Administrators Summit in Frankfurt, Germany (October 2018); Executive Secretary Live in London, England (March 2019); International Management Assistants in Frankfurt, Germany (March 2019) and the Japanese Secretaries Association in Tokyo, Japan (May 2019).

We ended the evening as we always do….with the smiling faces video!

Sunday, July 21, 2019

Closing General Session

Chair Onishi introduced John J. "Ski" Sygielski, President, HACC, Central Pennsylvania's Community College, who in turn introduced incoming 2019-20 President & Chair, Juanita Mort, CAP, OM, PM, who addressed the attendees. Chair Mort spoke to the crowd about her leadership journey, the importance of investing in yourself and stepping outside of your comfort zone. Chair Mort's speech will be featured in an future blog posting.

Chair Mort recognized the volunteer groups who helped the association get closer to reaching our goals in the past year. The groups recognized were:  2018-19 Regional Directors, 2018-19 Branch Directors, 2018-19 Governance and Leadership Committee, 2018-19 Certification Administration Committee, 2018-19 CAP Exam Panel, 2018-19 Conference Education Committee, 2018-19 Employer Award Selection Committee, 2018-19 Achievement and Partnership Awards Selection Committee, 2018-19 Certification in Training Working Group, 2018-19 International Focus Group, and the 2018-19 Male Focus Group. Thank you all for all you do to make our IAAP community the best it can be.

Anne Grady, entrepreneur, best-selling author and truth bomb dropper was our closing keynote speaker. Anne's life is a living testament that you can overcome any obstacle and rise stronger as a result. Check out her book, Strong Enough:  Choosing Courage, Resilience, and Triumph

Summit 2020 - Lake Buena Vista, FL at Walt Disney World Swan & Dolphin resort. If you are planning to make this a vacation and go for the full Disney experience, you should plan to register as soon as registration opens on August 1.

Until next post…

DIRECTOR DIALOGUES | DIERDRE CROWL | MAY 2019

It is May – the month where everything turns green and flowers bloom. What does it take to make the flowers grow? Warm sunshine and plenty of April rain. But without nourishment, the flowers will not thrive – they will fade away.
Much like flowers, we too need to grow or we will fade away. Fellowship and knowledge feed our mind and soul, keeping us vibrant throughout our lives. When was the last time you nourished yourself in this way?

IAAP offers so many options for both networking and relevant education, making it easy and fun for you to grow to be your strongest and most vibrant self. Like a beautiful flower, you will find yourself blossoming in ways you never imagined possible.

How do I know? You may have heard me say many times how I feel blessed to have participated in the first class of IAAP Leadership Academy. Through that experience I have found myself strong enough to advocate for not only myself but also the other admins in my company and push for their education. Seeing my growth, our president began realizing the value of the growth of everyone on the team – not only technical staff, as had previously been the model. It is an uphill battle in nearly every technical firm, but the status quo can be changed when principals can see the outcomes of a fully trained team on all levels of an organization.

I strongly encourage you to consider applying for the IAAP Academy of Leadership to help your mental garden thrive. There are three levels to fit your needs, whether you manage others, or, like most of us, #leadup from where you sit. I, for one, have applied and was accepted to attend Frontline Leadership in September. My supervisor didn’t even think twice when I asked if I could attend, even though he had already nominated me for an internal leadership cohort. Why? In his reference letter, he said, “Her performance and growth are a testament to the IAAP Leadership Academy”. I encourage you to step outside your comfort zone and apply to the level most applicable to you.

Thinking you’d like to grow, but not sure you’re ready for the leadership conversation yet? IAAP offers so many options for you to expand your horizons and get inspired by others who have done the same. You read about many opportunities in Ann’s blog post last month so I won’t list them all again. I will say that I hope to meet you during our flagship event, Summit, to be held in July at the Gaylord National Harbor in Maryland. From my perspective, Summit is just the shot of Miracle-Gro your mental garden needs to thrive!

Step outside your comfort zone and nourish your most brilliant self. You will be amazed at what you can do when you start to bloom. Maybe you’ll even decide to help lead IAAP to be the best it can be… #WeLeadUp #WeLeadTogether

BUILDING ASSOCIATION MOMENTUM | MID-YEAR UPDATE

What are we working on?
Working Group Updates
Certification in Training

• Developed as discussion of the College and University Working Group
• Purpose:  To provide a recommendation to the board of a framework for a new entry-level certification (naming to be determined at a later date)

Governance and Leadership Committee (GLC)

• Reviewed the Regional Director nomination and election process
• Review Regional Director candidate applications and determine eligibility
• Reviewed the IAAP Board nominations and elections process

New Initiatives
 Virtual Town Halls – You spoke, we listened!   Beginning at our spring board meeting, the board will be hosting virtual town halls at least twice a year!  Watch your inbox for details!

What’s happening around the world?
World Administrators Summit
IAAP is proud to rejoin the delegate body of the World Administrators Summit (WAS).  The WAS is important to the viability of our profession and the associations that advocate and support us.

The Consolidated Outcomes Report of the 10th WASummit here.  For more information on the WAS visit their website.
Future WASummit dates –

• 2020 – New Zealand
• 2022 – Nashville, USA – hosted by IAAP

IAAP Archetype
What is an archetype?

• An archetype personifies IAAP's voice and is a living embodiment of IAAP
• It is what we want people to feel when we speak to them.
• Assist you when you are communicating on behalf of IAAP

Our Circle of Leaders Continues to Grow
 Two New Regional Directors

• Terry A. Richter, CAP – Hawaii Region
• Leatrice D. O’Neal – Pacific Region

 Branches

• 24 new Branch Directors since Summit

On the road….
The board and staff are going on the road (literally and virtually)!With spring just around the corner, the board and staff will be visiting and presenting at the following branches, regions, potential and current corporate partners and sponsors.
February

• 27 – Pacific Northwest Region Event – Veronica Cochran

March

• 5 – Greater Central Wisconsin Branch – Ann Dahlke
• 7 – Alaska Branch Event – Ann Dahlke *
• 9 – Eastern Great Lakes Region Event – Dierdre Crowl, Phiandra Peck
• 12 – Pittsburgh Branch Event – Juanita Mort*
• 14-16  San Diego Board Meeting – IAAP Board, HQ Staff
• 26 – Capital Region of Pennsylvania Branch Event – Ann Dahlke *
• 29-30 – Carolinas Region Event – Jean Cocco, Juanita Mort
• 29-30 – Executive Secretary Live – Veronica Cochran, Melissa Mahoney, Nora Onishi

April

•  4 –Global Admin Summit, LinkedIn Headquarters, CA  – Veronica Cochran
• 4-5 Texas/Louisiana 2019 Spring Region Event - Barrett Shaw
• 10– Chicago Northwest Suburbs Branch – Ann Dahlke*
• 15 – Virginia – Altria corporate presentation – Veronica Cochran
• 17 – Madison Branch Event – Juanita Mort*
• 23 – Central Pennsylvania Branch – Ann Dahlke*
• 23 – 16th Annual Leadership Lyceum, Kansas City, MO –Veronica Cochran, Melissa Mahoney
• 24 – Charleston – APW Event – Kelli Nelson
• 25 – Penn State/Geisinger Hershey Medical Center – Juanita Mort
• 27 – Pacific Northwest Region Event – Nora Onishi, Barrett Shaw

May

• 4 -5 – Northern Plains Region – Ann Dahlke
• 4-5 – Midwest Region Event – Barrett Shaw
• 16 – Minneapolis Downtown Branch Event– Veronica Cochran
• 16 – John Hopkins Branch Event – Juanita Mort
• 18 – Houston – Branch Event – Veronica Cochran
• 18 – Eastern/Western Great Lakes Region Event – Ann Dahlke, Nora Onishi
• 23 – 26 Canadian Regional Event – Juanita Mort

           *virtual event

Events

• CAPSTONE | San Diego, CA | March 18-20, 2019
• Summit 2019 | National Harbor, MD | July 18-21, 2019
• Academy for Leadership Development | Foundations of Leadership

DIRECTOR DIALOGUES | ANN DAKLKE | April 2019

April is the month when we traditionally celebrate Administrative Professionals Week in the U.S. During the week of April 22-26, Facebook and Instagram will no doubt be overflowing with photos of lovely floral arrangements and other tangible forms of recognition from employers. While it’s great your employer acknowledges the hard work you do all year long, this year, I challenge you to consider celebrating in a different way.

This year, I encourage you to approach your employer ahead of Administrative Professionals Week and ask him or her to invest in your professional development instead of purchasing the traditional gifts to recognize this annual holiday. Request the funds to attend a conference, seminar, online course, or to purchase the CAP Study Guide and SmartBook, if you aren’t already CAP certified.

If you work for an employer who doesn’t invest in or support your professional development, I urge you to invest in yourself. You’re worth it! IAAP offers education for a variety of budget points and through a variety of channels including live and on-demand webinars, and in-person and virtual meetings at the Branch and Regional levels. IAAP also offers large conferences such as CAPstone in March, Summit in July, CAP Bootcamp in August, and the new Academy for Leadership Development with three different leadership tracks to explore. Don’t forget to check out the many options available through learn@iaap, including deep dive courses, bundled webinars, the Crisp 50-Minute series of books, and even several free resources.

This year, I’ve asked the executive I support to donate to the Admins First campaign on my behalf instead of purchasing a gift. I’m blessed and grateful to have an employer who supports my professional development, but I’m also keenly aware that many administrative professionals aren’t as lucky. This is my way of paying it forward to help the IAAP Foundation continue investing in the success of office and administrative professionals by supporting innovative research, educational and professional development opportunities, and affordable housing initiatives.

However you celebrate this year, let me be among the first to wish you a Happy Administrative Professionals Week!