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Monday, June 8, 2020

DIRECTOR DIALOGUES | DIERDRE CROWL | JUNE 2020

2020 is manifesting as the year of the battle; some opponents invisible, like Covid-19, some visible, like murder hornets and cicadas, and even a combination of visible and invisible – hatred. Many hoped that being quarantined would make the human race more kind, patient, and empathetic. Instead, “social” distancing has exacerbated the real social distancing inherent with racism that has been the elephant in the room for decades. Those of us in IAAP thrive on the connection we have within our community. But how do we make sure that feeling of connectedness is the same for every individual that joins us?

Reading articles by thought leaders in the last few days as our cities have exploded with anger, it has made me reflect on the journey to inclusion and diversity we have begun in IAAP. We started by making this an aspirational value, and then took an in-depth look at our association and how we need to start this conversation. It’s not a comfortable one, because we all come to the table with unconscious biases that are hardwired into us from our background that often don’t even recognize. We see ourselves as compassionate, especially in our roles as administrative professionals, so assume that we understand what others feel and need. This assumption, however, becomes another blind spot that holds us back from truly open dialogue designed to learn, comprehend, accept, and love.

How do we overcome unconscious biases and blind spots to move forward and experience real inclusivity? Curiosity and humility are both good places to start. We will have opportunities during and after VSummit to start the internal conversations necessary to break down our own personal roadblocks. That’s the humility part. Be vulnerable and open up to the process so you understand what’s holding you back. Then, be curious. IAAP members are spectacular continual learners, and there is no richer reward than to grow from learning about the person next to you. Ask others about their story, and listen generously when they respond. Internalize what they say and let it enrich you. Read articles, ask questions. Don’t make assumptions about one person based on another’s story, culture, or race – ask everyone.

The path to inclusivity and diversity is not a day trip, it is a cross-country journey. Getting vulnerable and asking questions with a child’s curiosity isn’t easy, and learning takes time. But imagine how amazing the IAAP community will be when every person can feel true acceptance and love within. Further, imagine how much better all of our communities could be as a result of having that level of understanding and compassion. Isn’t that worth working hard for?

DIRECTOR DIALOGUES | JEAN COCCO | JUNE 2020

Who would have imagined when we celebrated the new year and decade, 2020, that we would be facing a global pandemic? Our world, our lives and our work have been turned upside down. What we have come to know as the “new normal” of working from home; going out in public wearing face masks; and when we travel, whether by plane or train, the process will be forever changed.

As we are adjusting to this new reality, IAAP’s community remains steady and strong. This is so true since we not able to attend region and branch events in person right now. IAAP members have been able to learn new technology to participate in events virtually. It is so rewarding to see IAAP members committed to continuing their learning and meeting new people. Thank you to all those in leadership roles who have embraced this new endeavor.

Like many of you, I view IAAP as my second family. When we get to together in person, we often greet each other with hugs. Since I cannot give you a hug in person, I’m giving a virtual one now.


With this recent crisis, there have been many challenges facing IAAP members. Keeping the members’ financial situations in mind, IAAP has offered an extension to members who may not be able to pay their membership dues. In addition, the Count on Me Campaign  provides members the opportunity to assist other members by donating to those who might face additional financial burdens during this crisis.


Often at this time of year, we begin to make plans to meet other members at Summit. Well, the 2020 Summit will take on a different look. For the health and safety
of IAAP members, the 2020 Summit will be a virtual event this year. Every consideration was taken into account. The Board did not make this decision lightly. Check out the virtual Summit website


Are you up for a new challenge? I know I am. The way we connect and learn may be different for the time-being. However, as admins, we know how to adapt to change and embrace our ever-evolving profession. IAAP is leading the way and is the innovator of what is considered the new frontier for the administrative profession.


This song keeps playing in my head: “It’s a Small World After All…” Be well and safe until the next time.

Thursday, June 4, 2020

BOARD CONNECTIONS & ..... (events through July)


As our IAAP year begins to wind down, we invite you to join us for one or all of our upcoming Connections events.   

If you haven't joined before, please consider it. We have a lot of fun, talk about work, family, pets, kids - you know, things you chat with your friends about.  We have conducted unintentional, but valuable, training, given/received career advice and tips, played games, enjoyed a toast and just generally enjoy each others company.   

Use any/all the links below to register.


Sunday, June 14 - International C & C, 12 PM EST (this is open to all members, but scheduled at more convenient times for our international friends) https://www.eventbrite.com/e/iaap-board-of-directors-virtual-international-connections-cocktails-tickets-108126705888


Saturday, July 11 - International C & C, 12 PM EST (this is open to all members, but scheduled at more convenient times for our international friends) https://www.eventbrite.com/e/iaap-board-of-directors-virtual-international-connections-cocktails-tickets-108136184238

We hope to see you soon!