DIRECTOR DIALOGUES | DIERDRE CROWL | JUNE 2020

2020 is manifesting as the year of the battle; some opponents invisible, like Covid-19, some visible, like murder hornets and cicadas, and even a combination of visible and invisible – hatred. Many hoped that being quarantined would make the human race more kind, patient, and empathetic. Instead, “social” distancing has exacerbated the real social distancing inherent with racism that has been the elephant in the room for decades. Those of us in IAAP thrive on the connection we have within our community. But how do we make sure that feeling of connectedness is the same for every individual that joins us?

Reading articles by thought leaders in the last few days as our cities have exploded with anger, it has made me reflect on the journey to inclusion and diversity we have begun in IAAP. We started by making this an aspirational value, and then took an in-depth look at our association and how we need to start this conversation. It’s not a comfortable one, because we all come to the table with unconscious biases that are hardwired into us from our background that often don’t even recognize. We see ourselves as compassionate, especially in our roles as administrative professionals, so assume that we understand what others feel and need. This assumption, however, becomes another blind spot that holds us back from truly open dialogue designed to learn, comprehend, accept, and love.

How do we overcome unconscious biases and blind spots to move forward and experience real inclusivity? Curiosity and humility are both good places to start. We will have opportunities during and after VSummit to start the internal conversations necessary to break down our own personal roadblocks. That’s the humility part. Be vulnerable and open up to the process so you understand what’s holding you back. Then, be curious. IAAP members are spectacular continual learners, and there is no richer reward than to grow from learning about the person next to you. Ask others about their story, and listen generously when they respond. Internalize what they say and let it enrich you. Read articles, ask questions. Don’t make assumptions about one person based on another’s story, culture, or race – ask everyone.

The path to inclusivity and diversity is not a day trip, it is a cross-country journey. Getting vulnerable and asking questions with a child’s curiosity isn’t easy, and learning takes time. But imagine how amazing the IAAP community will be when every person can feel true acceptance and love within. Further, imagine how much better all of our communities could be as a result of having that level of understanding and compassion. Isn’t that worth working hard for?